How we bring value to properties.
“Successful apartment management companies are differentiating themselvesby generating a sense of community and belonging among their residents.”
Michael Drago - J.D. Power and Associates
All our work creates touch points along the resident retention life cycle. These points in turn change the reputation online of the property, encourage retention and create a great customer service experience for the property. And here's the numbers to prove it.
Online Reputation Management
Increased the average ApartmentRatings.com score by 43% annually
Customer Service Interactions
On average, 6,568 Touch Points per year per property
530 TOUCH POINTS per month per property
Properties with Community Life have a 11.12% Higher Monthly Resident Retention
Annualized Resident Turnover
Properties with Community Life have a 10.55% Lower Average Annualized Turnover
Which makes us a good investment.
Between the leads generated, the renewals, and the customer service experience, Community Life brings value to the properties in which we live and serve.